Free shipping on all purchases over €80. Free returns. All products guaranteed for life.

Shipping and returns

Shipping to France:

All our products are sent from France with Colissimo.

The cost is €6 but is free for orders over €80.

All our packages are trackable. A parcel to France will arrive in 2 business days.

The cost for express shipping is 10€ , parcels usually arrive in 1 business day.

You can return the product for free.

 

Shipping to any destination in Europe:

For packages sent abroad in Europe, they will be delivered with DPD. All our packages are trackable. Parcels usually arrive in 3-4 business days.

The cost for standard shipping is 6€ but is free for orders over €80.

The cost for express shipping is 10€ , parcels usually arrive in 1 business day.

 

 Shipping to the rest of the world:

All packages are trackable, and sent with DPD. They usually arrive in 5 business days.

The cost is 20€.


Express shipping is available at check-out. Price will depend on the order and the destination.

 

 

Returns:

If you have bought a Freres De Voyages product but it does not suit your needs, you have 14 days to return it and get a refund for the product itself (shipping is not refundable). Refund will be processed within 5 working days after products have been received at our warehouse and checked.

For a return, send us an email at contact@freresdevoyages.com, and we will tell you how to return it.

Please, do not forget to write the reference of the order in the email.

 

If you have waited more than 14 days to return it, please do send us an email as well, we will do our best to find a solution, however we cannot guarantee a return.

All products returned should be new, unused, in their original packaging. All products sent back without its packaging, or used, will not be refunded.

At our sole discretion, Freres De Voyages reserves the right to refuse the return or exchange of any product that does not meet the requirements set forth under thterms and conditions.